Refund Policy
Refund Policy
Last updated: February 19, 2026
Return Eligibility
We accept returns within 7 days of delivery for products that are unused, in original packaging, and in the same condition as received.
Non-Returnable Items
Certain items cannot be returned, including:
- Products that have been used or installed
- Items damaged due to misuse or negligence
- Products without original packaging or accessories
Return Process
To initiate a return:
- Contact us within 7 days of receiving your order
- Provide your order number and reason for return
- Wait for return authorization and instructions
- Ship the item back in original packaging
Refund Processing
Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the product is defective or we made an error in your order.
Exchanges
We do not offer direct exchanges. If you need a different product, please return the original item and place a new order.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately with photos. We will arrange for a replacement or full refund at no cost to you.
Contact Us
For any questions about returns or refunds, please contact us through our website.